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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

 

Our products are hand made so will each pack is slightly different. We aim to keep the colours and appearance of our packs the same but there will be slight differences from time to time

Your sales receipt will be emailed to you. You can see your order details here: .


We have a 30 day returns policy if there is a problem with the product. Please provide your own postage.
We strive to keep our customers happy and it may just be easier if we send a replacement. Please let us know if there are any issues with your bands.
Since we hand craft our bands, it’s hard to just add thousands of more items, we have to work on those. We are getting ready to better scale our manufacture so please be patient.
At this stage we are happy our ship our environment saving bands anywhere in the world!.
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